Terms of Service

1. Subject and Acceptance

This document governs the provision of recording, mixing, and mastering services by Sticketzyra S.L., with a share capital of 3,000 €, represented by its director Juan Cano Suárez, located at Calle de Colom, 42, 46004 Valencia. By using our services, the client accepts these terms in full, as well as our Privacy Policy.

2. Bookings and Confirmation

All session requests must be submitted via the contact form or email ([email protected]). Sticketzyra commits to responding within a maximum of 24 hours. A booking is only considered firm once a quote has been issued and the corresponding deposit has been received.

3. Rates and Taxes

Prices listed in the Services section are detailed both including and excluding taxes. All rates are subject to the current Spanish VAT of 21%. Any modification to the session duration during recording will be invoiced according to the applicable hourly rate.

4. Deposits and Cancellations

To guarantee studio availability, a deposit of 30% of the total estimated amount is required. The client is entitled to a free cancellation of the session provided that notification is given at least 3 days in advance. In the event of a later cancellation, the deposit shall be non-refundable.

5. Workflow and Revisions

For mixing and mastering services, the client is entitled to up to 3 rounds of revisions included in the price. Additional change requests exceeding this limit will be quoted separately. Final files will be delivered in the agreed formats following client validation.

6. Intellectual Property and Rights

Sticketzyra acts as a provider of technical services. The transfer of exploitation rights for the master and resulting recordings to the client becomes effective only after 100% of the invoiced amount is paid. The client guarantees they hold the rights to the compositions and performances recorded, exempting the studio from any third-party claims.

7. B2B Payments and Invoicing

For professional clients and companies (B2B), the established payment term is 15 calendar days from the date of invoice issuance. Failure to meet this deadline may result in the suspension of final file delivery or access to the session archive (which is maintained for 12 months).

8. Liability and Legislation

This contract is governed by Spanish law, including the consolidated text of the General Law for the Defense of Consumers and Users (RDL 1/2007) and the LSSI-CE. For any dispute, the parties submit to the jurisdiction of the courts and tribunals of the city of Valencia.

In compliance with the GDPR and LOPDGDD, the processing of personal data is detailed in our Privacy Policy. Any claim regarding data protection may be addressed to the Spanish Data Protection Agency (AEPD), C/ Jorge Juan 6, 28001 Madrid, https://www.aepd.es.

Note: The images used on the website are purely illustrative.