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Ciutat Vella • Mon-Fri 10:00-20:00, Sat 10:00-14:00
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Accessibility Statement

At Sticketzyra, we believe that music and sound production should be open and accessible to everyone. This statement outlines our current commitment and the technical steps we are taking to ensure that our website is usable by the widest possible audience, regardless of their physical or technical capabilities.

Accessibility Summary:
  • Partial compliance with WCAG 2.2 Level AA guidelines.
  • Navigation optimized for keyboards and screen readers.
  • Verified color contrast for maximum readability.
  • Full support for motion reduction (prefers-reduced-motion).

1. Compliance Status

The Sticketzyra website is undergoing a process of continuous improvement to align with the European Accessibility Act and the Web Content Accessibility Guidelines (WCAG 2.2 Level AA). Currently, we consider our primary functions to be accessible, although we continue to optimize minor areas to guarantee a completely barrier-free experience.

2. Implemented Measures

To facilitate seamless navigation, we have integrated the following technical solutions:

  • Keyboard Navigation: All interactive elements are reachable via the Tab key, featuring a clear and highly visible focus indicator.
  • Skip-link: We provide a mechanism for users to jump directly to the main content (main#main), avoiding repetitive navigation.
  • Visual Contrast: We have selected a color palette that ensures text remains legible against backgrounds, meeting required contrast ratios.
  • Alternative Text: All images include descriptive alt attributes to assist users of screen reading software.
  • Motion Control: We respect the system preference prefers-reduced-motion, disabling non-essential animations.

3. Known Limitations

Despite our best efforts, some limitations remain that we are actively working to resolve:

  • Some complex decorative elements may create noise for very old screen reader versions.
  • The optimization of complex forms for alternative input devices is currently in the testing phase.

For any questions regarding the use of our professional services, please refer to our Terms of Service.

4. Contact and Feedback

If you encounter any accessibility barriers on our site, please let us know. We commit to responding to your request within a maximum of 24 hours, in accordance with our response rules.

You can reach us via:

5. Legal Framework and Jurisdiction

This statement is governed by European Union regulations and Spanish law, including Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and article 22.2 of Law 34/2002 (LSSI-CE). If the response provided by the company is not satisfactory, the user may contact the Agencia Española de Protección de Datos (AEPD), located at C/ Jorge Juan 6, 28001 Madrid (www.aepd.es).

Any dispute arising from the interpretation of this document shall be submitted to the jurisdiction of the courts and tribunals of the city of Valencia.